Conditions

A detailed list of the various condition categories we offer at retrospiel. In case there are questions please drop us a line before placing an order.
 

-NEW-
When we list an item as new, it means that this item is still brand new, unopened and unused. The item is sold with its original packaging or seal intact - provided it was or is sold as such by its manufacturer.

-MINT CONDITION-
An item in mint condition is an item ideal for collectors. It is often still unused or used only very lightly without leaving noticeable signs of usage. Game discs such as CDs, DVDs or Blu-Rays are free of scratches while the original packaging shows no obvious signs of wear, damages, tears or marks. An item classified as mint condition could potentially be considered suitable for grading via external grading services such as WATA or VGA.
Please note: Any download codes included could already be expired or might have been redeemed already.

-VERY GOOD CONDITION-
Items in a very good condition are still great collector's items with only minimal signs of usage.
CDs or DVDs may have no or only very few light scratches that do not in any way affect gameplay. Blu-Rays are free of scratches.
Any download codes included may have already been redeemed or could be expired.
The packaging may have minor imperfections but is free from bigger issues such as water damage, tears, bend marks or discoloration/fading.
It is possible that the original plastic case could have been switched with high-quality third-party replacements on some lower priced items.

-ACCEPTABLE-
An item is classified as acceptable when it shows very noticeable signs of usage that degrade the overall visual presentation. These issues are purely aestethic and do not affect playability.
This may include tears, bent corners, discolorations and/or water damage.
CDs or DVDs may have few noticeable scratches that should not affect gameplay. Blu-Rays are free of scratches. (We do not sell discs with heavy or otherwise very noticeable scratches, in which case we would sell the item as defective, see below.)
Any download codes included may have already been redeemed or could be expired.
Plastic cases may have been switched with high-quality third-party replacements.
Please note: Items listed as acceptable are rarely adequate if you are looking for a collectors item but they could be used to fill gaps in your personal collection, ie. for a later upgrade - or if you simply want play the game.

-DEFECTIVE- (for parts only)
Items listed as defective won't work properly and are sold for parts only.
They might still be of some interest to enthusiasts.
Please note: These items may also have missing parts or other major issues and are sold without any warranty. We also do not accept returns for these items.